Application Performance Management Tools

Internet Cloud Applications

Web and app-centric business are the new norm, meaning nearly anything can now be done through an online software application—from purchasing movie tickets and groceries to handling day-to-day business processes. These apps form the backbone of modern business processes whether they’re B2B or B2C.

For this reason, the revenue-generating apps your business relies on need to be constantly available, operate without performance issues, and deliver a seamless user experience. How can you do it?

Adding application performance management to your network performance monitoring strategy is a great start! Here’s all you need to know about application performance management and what it will mean for your modern business!

What is Application Performance Management?

Application performance management, or APM (some common alternatives of the APM acronym include application performance monitoring and application performance measurement), is the ongoing management of the performance, availability, and user experience of software applications.

APM monitors the speed at which transactions are performed through an application, both by end-users and by the systems and network infrastructure supporting that application. This provides a complete picture of application performance and allows you to quickly identify potential bottlenecks and service interruptions. This way, improvements can be made to deliver a better user experience that satisfies your customers!

According to Gartner, a comprehensive approach to application performance management should include some variation of these five specific steps (at the minimum):

  1. End-user experience monitoring
  2. Runtime application architecture discovery, modeling, and display
  3. User-defined transaction profiling
  4. Component deep-dive monitoring in an application context
  5. IT operations analytics

Where is Application Performance Management Used?

Application performance management is used on actively-developed, “in-house” applications, as opposed to already-existing software applications that can be purchased from a third party. APM solutions are often used for software applications that are cloud-based, as they can ensure optimal cloud software speed and effectiveness—a necessity in today’s hyper-connected, digitally-driven business world where many business processes have moved to “the cloud.”

Consistent APM monitoring can be used to deliver a better user experience and boost productivity throughout the entire application life cycle. Whether during the pre-deployment, production, and post-deployment stages, application performance management can help you develop and deploy a better product for your customers.

Why Are Application Performance Management Tools Valuable?

What do web servers, cloud-hosting services, databases, mobile carriers, and browsers such as Firefox and Google Chrome have in common? Unfortunately, they are all places where performance issues may occur! You could be going about your workday trying to access an application you need to complete an everyday job task when all of the sudden, the app crashes or starts taking forever to load. But how can you know exactly where the problem occurred? Which link, piece of content, or internal process could be to blame?

Every single software application is built and deployed differently, with different features, capabilities, and goals in mind. However, even though all applications are different, the end goal of application performance management is always the same: to deliver an optimal user experience. However, thanks to technological advances, the complexity of modern applications can make that harder than it sounds. Luckily, with APM tools, the source of application performance issues can be quickly pinpointed!

An APM software with a clear, easy-to-use dashboard can reveal not only specific bottlenecks, but more importantly, what lies beneath them. So, with the right application performance monitoring tools, you don’t need to take a wild guess or make your IT guy spend hours trying to find the issue. Instead, you can quickly determine the issue and how to fix it. This saves your business valuable time, money, and resources that could be better spent elsewhere!

APM solutions can also help give your business a competitive advantage. How? Consider the exponential growth of web and app-centric business (think Amazon or Uber) paired with the digitization of almost all consuming-facing industries (think online banking or online shopping). Your revenue-generating apps need to operate without performance issues and deliver a seamless user experience to compete with these solutions. If they don’t, your customers will simply go to a competitor that can offer those things. Leveraging the right APM tools can help you avoid this, and with so much competition in our highly-saturated business market, any edge you can get is worth having!

Common Types of APM Tools

The process of application performance management typically involves the use of a suite of software tools or a single integrated SaaS or on-premises tool. These APM tools are then used to view and diagnose an application’s speed, reliability, and whatever other performance metrics are important to you. With those insights, you can then make changes or improvements in order to maintain an optimal level of service, speed, and reliability for your users.

A few of the primary APM tools that comprise a well-rounded approach to application performance management include:

  • Load testing
  • Synthetic monitoring
  • Real-user monitoring
  • Root-cause analysis
  • Web performance monitoring (WPM)

Have no idea where to get started? Check out some top APM tools here.

How Application Performance Management Ties into Network Performance Management and Monitoring

Network performance management and monitoring is the act of evaluating, analyzing, tracking, and reporting on the performance of a computer network in order to ensure optimal performance. APM is relevant here because applications can be web-based and accessed via desktop.

By adding APM tools to your network performance management and monitoring strategy, you can ensure any application performance issues can be identified and pinpointed—whether in an employee’s mobile device, client’s browser, or in the web layer, application layer, API layer, network, database, or mainframe backend.

Streamline Your Company's Cloud Based Applications with Intelligent Cloud Access

Application performance management can affect your business processes, as well as cloud software speed and effectiveness. If you’re looking to make the most out of your transition to the cloud, or are still deciding if this shift is right for your business, you need intelligent cloud access to be successful!

At AVAIL, we make it simple to enhance your user experience with intelligent access to the cloud-based applications and online collaboration tools you rely on to do business everyday. If you find yourself constantly plagued with internet connectivity issues or slow, spotty access to cloud based applications, we can help you overcome these challenges and achieve a truly successful cloud transformation!

We offer convenient, cost-effective bundled internet services designed to give modern, cloud-centered businesses the most streamlined, seamless user experience possible. The result? The ability to work smarter—not harder. If you’re ready to get started or have more questions, feel free to contact us today!

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